Miss my old H.B.,Sadly new H.B.poorly made and poor H.B. cust service.
I had one of these for 7 years and it was great. Eventually the lower elements stopped working. I was surprised to learn that Hamilton Beach doesn't offer replacement parts or repair locations. Local appliance repair people make expensive household calls only and couldn't find a tinkerer. So after researching other ovens, I decided to get another Hamilton beach anyway because of it's great dimensions, length of timer, simplicity of controls, power, price etc. I get the new one and the door is on crooked. Also, the front edge screws were in crooked and not in all the way. The oven is designed to have some space between the front glass and the frame but I'm talking about a crooked door with 1/2 inch difference from left to right that I could look down through to the inside of the oven without opening the door. My old one, which I still had to compare to, had nothing of the sort. And the last thing I wanted was chipping an expensive enameled cast iron pot on a cheap screw. I called up...
Hamilton Beach Convection Toaster Oven
This is the best buy I've made in years. I haven't tried the rotisserie yet but the straight oven and the convection oven work beautifully.
Hamilton Beach Brands Inc Lg Toaster Oven/Broiler 31197 Toaster
i am using Hamilton Beach Brands Inc Lg Toaster Oven/Broiler 31197 Toaster since i purchased i have no problem with it.
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