Fails to meet KitchenAid or my expectations
I originally ordered this coffee maker from another retailer in August. Waited and waited. Finally cancelled when Amazon had it available. First pot of coffee was made without pressing bold button. Coffee was weak and temperature was cooler than I expected. By second cup, I would describe the temperature as warm but certainly not hot. Also, I typically make 4 cups of coffee for myself. This coffee maker has a button labeled 1-4 cups which you are supposed to press to make less than 4 cups. I thought perhaps it would raise the water temperature for smaller quantities. It doesn't appear to do anything. I contacted KitchenAid who stated that the brew water temperature should be 200 degrees and that the bold button only changes the way hot water is delivered (small spurts, longer wait time). They also stated that the 1-4 cup button would allow you to make a maximum of 4 cups of coffee even if the reservoir is full. I used a very accurate electronic thermometer to measure the...
Is this why they call it DRIP coffee?
My husband bought this coffee maker because it was KitchenAid. If KitchenAid wants to keep their good name they need to take this machine off the market. The coffee that actually makes it INTO your cup and not dripped all over the counter is not even hot. We have to put our JUST BREWED cup of coffee directly from the drippy carafe into the microwave to get it hot! And like others have said you have to turn the carafe practically upside down to get the last half of the pot of coffee out. And we're not sure what they are calling a "cup." We don't seem to get as many "cups of coffee" as it says it's making. Truly disappointing product for the high price.
The Greeks did it better
I had a beloved 12 year-old thermal carafe coffee maker which broke, and I couldn't wait to try out the new models, which might make better tasting coffee. KitchenAid has such an excellent reputation that this item seemed to be perfect. Unfortunately, newer does not mean better. While the machine makes reasonably tasty coffee,the spout on the carafe causes about one fifth of the coffee to spill all over the counter. I have tried pouring at every speed and angle, and it still makes a mess. The spout is squarish and flat, requiring an extremely slow pour, while the lid above the spout interferes with the pour. Additionally, the shape of the inner carafe makes it necessary to hold the pot at greater than 90 degrees in order to get the last cup of liquid out. Bottom line is that the "ten cup" pot ends up serving less than eight. Those eight aren't even very hot. This has a metal carafe which is not as heat retaining as the old glass types. All of this is puzzling to me, as...
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